Frequently Asked Questions

Q: Where is the Health Center located?

A: Locations of health care and administrative sites:

San Francisco Clinic: 160 Capp St., San Francisco, CA 94110
San Francisco Clinic: 333 Valencia St., San Francisco, CA 94110

Oakland Clinic: 3124 International Blvd., Oakland, CA, 94601
Oakland 7 Directions: 2950 International Blvd. Oakland, CA 94601

Richmond Native Wellness Site: 260 23rd St. Richmond, CA 94804 

School Based Clinics:Alameda High School, 2201 Encinal Ave., Alameda, CA 94501
Encinal High School, 210 Central Ave., Alameda, CA 94501
Island High School, 250 Singleton Ave., Alameda, CA 94501
United for Success Middle School, 2101 35th Ave., Oakland, CA 94601

Administration & Fiscal departments: 1151 Harbor Bay Parkway,
Suites 201 and 203, Alameda, CA 94502

Q: Can anyone come here for health care?

A: We are open to everyone. There are no residential, tribal, or ethnic requirements for use of the clinics.

Q: Who qualifies to receive services?

A: We will help you determine how your health care needs can be met. Medi-Cal, Medicare and private insurance are accepted. Patient services are provided on a sliding fee scale provided by federal poverty guidelines. Many people without insurance are eligible for programs that pay for their care. For further information, please contact our Eligibility Specialist at (510) 535-4406. To see about qualifications for CHIPRA (CHIPRA is an outreach program for helping parents enroll; re-enroll; or keep their children’s - ages 0-21 - Healthy Families or Medi-Cal.) click HERE.

Q: If I am tribally enrolled, do I receive free services?

A: While we have many free services available to all, such as groups, classes, events, none of our medical or dental services are free, but we are here for you, to help you find what you do qualify for, and how to expedite that process so that you can start to receive services as soon as possible. We are here to help.

Q: When did Native American Health Center’s clinic sites first open?

A: San Francisco: 1972
Oakland Clinic 3124: 1983
School Based Clinic: 1995
Alameda Point Clinic: 2001
Oakland Clinic 7 Directions 2950: 2008
Richmond Center: 2009

Q: What is the Native American population in our service area?

A: Alameda County: 26,089
Contra Costa Co.: 17,327
Marin Co.: 3,787
San Francisco Co.: 10,873
San Mateo Co.: 8,367
Total 5 Bay Area Counties: 66,443 (2010 Census Data)

Q: What is the ethnicity of our patients?

A: (Data from Annual Report of Clinics 2010)
Native American: 21%
African American: 20%
Latino: 37%
Euro American: 12%
Asian\Pacific Islander: 9%
Unknown: 1%

Q: What is the average number of patients we see in a year?

A: (Data from OSHPD 2011)

San Francisco Clinic: 4,030 patients with total visits of 15,155 (from 01/01/11 to 12/31/11)
Oakland Clinic: 7,235 patients with total visits of 35,069 (from 01/01/11 to 12/31/11) TOTAL PATIENTS: 11,265 TOTAL VISITS: 50,224 per year

Q: How many staff do we have?

A: Total Staff: 255

Q: What is the ethnicity of the staff?

A: Native American: 94 - 36.9%
Asian/Pacific Islander: 46 - 18%
Hispanic/Latino: 42 - 16.5%
African American: 21 - 9.3%
White: 48 - 20.4%
Unknown/Other: 4 - 1.6%

Q: Where does our funding come from for FY 11-12?

A: Federal Indian Health Service: 8%
Other Federal: 35 %
Third Party: 43%
City/County: 10 %
State: 3%
Foundation: 1%