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Our COVID-19 Response

NAHC is a Community Testing Site

a row of white tents in a open dirt field with a blue sign in the foreground that reads "testing facility"

In partnership with Alameda County, NAHC is offering free COVID-19 testing to the Fruitvale community at the parking lot located at 3050 International Blvd., Oakland.

Testing for community members takes place on Tuesdays and Thursdays from 9 am to 7 pm and Saturdays from 10 am to 4 pm. Healthcare workers, First Responders and staff of Skilled Nursing Facilities can get tested on Mondays and Fridays from 9 am to 7 pm.

You do not need to be a member of NAHC to be tested.  Insurance is not required and you will not be asked about immigration status.

For appointments, go to https://www.color.com/nahc  or call (510) 535-4400.

NAHC has a long history of commitment to the wellness of our community and we remain steadfast in our commitment during the current COVID-19 (also known as Coronavirus) outbreak.

COVID-19 is a respiratory illness caused by the novel coronavirus (COVID-19). The virus is thought to spread mainly from person to person in close contact (within 6 feet). This can happen through respiratory droplets that are produced when an infected person coughs or sneezes.

Please note that this is an evolving situation. We will update this page as new information becomes available.

Accessing Care at NAHC

We’ve made some changes to our services in order to protect the health and safety of our community and to prevent possible exposure to COVID-19.

In an effort to slow the spread of this disease and prioritize the health of our community, we have implemented the following measures:

  • Phone and front door screenings for potential COVID-19 exposure and symptoms. Possible COVID-19 symptoms including fever, cough, shortness of breath, muscle aches, and loss of taste/smell.  Screening includes a series of questions and temperature monitoring.
  • Individuals presenting with symptoms will be asked to take additional precautions.
  • All persons coming on-site to a NAHC facility will be screened (even if they were screened on the phone), must wash their hands and are required to wear a mask. Masks must cover the nose and mouth.
  • Some groups and classes are offered virtually.
  • We will be using telemedicine (phone appointments) when possible and clinically appropriate.

Medical Services

Medical services are being offered in-person or via telehealth (phone) and videohealth (video).

Members with appointments will be contacted by a staff member prior to or during their scheduled appointment time. Please note your provider may call from a blocked number.

If you have a fever, cough, sneezing and/or other flu-like symptoms or have been in close contact with a person known to have COVID-19 (Coronavirus), please call or text us.

Oakland (510) 535-4400
San Francisco (415) 417-3501

Dental Services

Clinics will remain open to attend to urgent dental care and limited preventive services.  For more information, please call:

Oakland (510) 535-4400
San Francisco (415) 417-3501

Behavioral Health

Telehealth (phone) sessions are offered for current NAHC members. Members with appointments will be contacted by a staff member during their scheduled appointment time. Please note your provider may call from a blocked number.

Oakland (510) 434-5421
San Francisco (415) 417-3555
National crisis hotline (800) 273-8255

For a psychiatric, life-threatening emergency, call 911 or report to an emergency department.

WIC

Members with appointments will be contacted by a staff member over the phone during their scheduled appointment time. Please note your provider may call from a blocked number. If you have missed your appointment, want to enroll or have questions about WIC, please call (510) 434-5300.

School Based Health Centers

Although schools are closed, we are still here to help you! If you need to schedule a medical, dental, and/or behavioral health appointment you may be able to speak to a provider over the phone or schedule a visit at our San Leandro school-based health center location. If you are interested in making an appointment to speak to one of our providers, please call or text (510) 618-4480.

Please check-back for updates on the restart of on-site services across our SBHC sites.

Community Wellness Department

2648 International Site (Oakland), 3124 International Site (Oakland), 2566 Macdonald Site (Richmond), 160 Capp Site (San Francisco), and 1089 Mission Site (San Francisco)

In adherence with CA Department of Public Health recommendations, as well as the current Shelter in Place ordinances in the Bay Area, all groups, classes, and community events will be hosted virtually.

One-on-One Peer Support and Case Management sessions can be conducted via phone or telehealth.

Strong Families Home Visitor Program Members with appointments will be contacted by a staff member over the phone during their scheduled appointment time.  Please note your provider may call from a blocked number.

COVID Prevention

Older adults and those with underlying health conditions, such as heart or lung disease or diabetes, appear to have a higher risk for developing more serious complications from COVID-19.

You can play a part in preventing the spread of this disease:

  • Avoid close contact with people who are sick.
  • Wash your hands with soap and water for at least 20 seconds and do it often. Alcohol-based sanitizers also work. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cough or sneeze into a tissue or an elbow. Throw the tissue out and wash your hands afterward.
  • Stay home when you are sick.
  • Clean and disinfect commonly used surfaces daily (most common household disinfectants work).

For more information:
chcnetwork.org/covid-19-resources
www.cdc.gov/coronavirus/2019-nCoV/

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